Support
Need help with Ariadne, or found something that isn't working right? We're glad to help.
A few common questions
Ariadne isn't picking up any sound
Check that microphone access is allowed for Ariadne in your device's Settings app. If the mic is on but nothing's registering, try speaking a little closer or louder — Ariadne shows when it's listening but not picking anything up.
I want to remove something I shared to the map
Open Ariadne → Settings → My shared pins. Everything you've shared is listed there with a remove option — no need to contact us.
I want Ariadne to speak faster or slower
Open Ariadne → Settings → Voice, and adjust the speech rate slider. It updates immediately, everywhere in the app.
What does Auto mode do?
When Auto is on, Ariadne picks a reply for you and speaks it right away instead of waiting for you to choose — meant for fast-moving moments when there isn't time to read the options. You can turn it off any time from the chat screen.
What happens to what I share on the community map?
A shared pin carries only a suggested response and an optional preset reaction — never free-form text — plus a location. It's visible to anyone using Ariadne, and you can remove it any time from Settings → My shared pins. See our Privacy Policy for the full picture.
I have feedback or an idea
We'd like to hear it — send it to the email below.
Send us a message
Fill this in and press Open in Email App — your email app opens with everything pre-filled, addressed to us at Ariadne. Just hit send.